Managed Services

Managed Cloud Application Services for Infor

Your ERP Investment Should Work for YOU! Not the other way around.

ClearSky’s TotalCloud program brings unlimited support to our clients in the capacity of Service Desk Services for CloudSuite. You get certified, senior-level, US-based functional and technical support, who make you top priority during incident resolution. ClearSky is recognized by Infor as a CloudSuite Specialized Partner. 

 

What we Provide

We take on the role of your Infor Lawson liaison to Infor CloudSuite by providing comprehensive support related to all of your Infor Lawson needs. We are experts in Infor Lawson Applications and Technologies.  With ClearSky at your side, you have an advanced tactical team working on your behalf to assure your Infor Lawson S3 experience is a smooth operation. Our Service Desk is knowledgeable, therefore, agile. We are able to perform direct Tier 1 and Tier 2 services, so we can react to your needs now, not later. We are able to quickly determine root causes and direct your internal resources as well as Infor Support Operations with a clear concise path towards resolution.

  • Lawson Technical Support
  • Lawson Functional Support
  • Lawson Development Work
  • Lawson Project Management
  • Lawson Security Administration

CloudSuite Service Desk

ClearSky knows customer service. We’ve supported over 800 Lawson customers since 1997. Our Service Desk will manage your incidents using our staff first, then report any needed incidents directly with Infor Support. You receive premium day-to-day service and worry-free interaction with Infor Support, Infor Cloud Operations, Infor Cloud Services and even your Infor Account Executive (we know them all). For significantly less than the price of one FTE, you get the power of ClearSky as your Infor CloudSuite experts.

Let us take away any worries you may have, with the authority of ClearSky as your CloudSuite Liaison, we have your back.